If your company's network is bogging down, it's important to understand what's causing it. That's the first step toward fixing the issue and reducing the chances that the same problem will occur again in the future. Finding the real source of the problem may take a little time, because there are several common reasons for a network slowdown.
If none of those reasons are found, there could be additional issues that aren't showing up. To find them, we may have to dig even deeper. But starting with the basics is the best option for success. Here are the main things we look for.
Old Equipment is Common in Network Slowdowns
If the network is fast but the equipment is slow, your company's network is going to slow down and struggle to keep up with the tasks you have for it. Or at least that's how it will feel. In reality, the network is trying to operate just as fast as it can. When combined with old equipment, though, it can't perform like you want it to.
An old router, for example, isn't designed for some of the network speeds we have today. So, the network information comes into the router but then doesn't go out as fast because the router simply isn't capable of handling faster speeds. Using old equipment is often the biggest and most common problem.
Router Configuration Could be the Culprit
Even if your company's router is fairly new, is it configured the right way? It might be designed for home use instead of business needs, or it could be configured in such a way that throttles back the network's bandwidth. That's probably unintentional, but it won't matter to the router, the network, or the frustrated employees who are staring at a screen while waiting for it to stop buffering and load, so they can do their jobs.
You Might Need More Bandwidth Than You Thought
If all your settings are right and your router is in good shape, but your network is still slow, it could just be that you're using all your bandwidth. If you don't have enough bandwidth for all the company computers and devices that are running on the network, that's going to slow everyone down. You'll either need more bandwidth or fewer devices accessing the network at once.
Too Many BYOD Employees on Your Network
Employees use the computers and other devices at work, but they also often bring their own phones and tablets with them, too. Not only does that increase the number of devices the network has to handle, it also adds to security risks, bandwidth issues, configuration problems, and more. If possible, stop employees from using company networks for their personal devices. It's safer and easier that way.
Some Devices Could be Unable to Operate Efficiently
Not every device is a good one, and some just aren't going to give you the efficiency you're looking for in your network. Older computers and phones often struggle with compatibility when a company adds new software, features, or devices into the mix. If the network issues are confined to one area or even one or two employees, the problem isn't your network. It's the devices being used in that area or by those people. Change those, and things should work as they should.
If you need help with your company’s network, give the Compel Consulting technology team a call at 1-888-879-7417.